Privacy Policy

This policy describes what you can expect from the Coombe Lodge Website regarding personal information.

We are committed to protecting your privacy, and take our responsibilities regarding the privacy of your information very seriously. This policy explains how we use your information and how we protect your privacy.

We use the latest Secure Sockets security protocols. When you enquire using our secure servers, all of your personal details are encrypted. This means that your information, which includes your name and address cannot be read as it travels over the internet.

Your information is held in our secure databases located in the United Kingdom.

We have access to your information in order to process your booking. As required by the applicable Data Protection law, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access and use of your information.

I. What information do we collect? How do we use it?
The personal information you provide through the online collection form on the site may be used by us for providing you the services you request in the manner described below: When making an enquiry we ask for your telephone number so that we can contact you if there is a question concerning your details.

II. Personal Information of Third Parties
If you provide us with personal information about other individuals in order to make a booking through this site, it is your responsibility to inform that person about his/her rights and to obtain the explicit consent of those individuals to the collection, use, processing and transfer of that personal information in the manner described in this policy.

III. Data Changes
We work to keep personal information accurate and up-to-date. You may request that we edit or remove your personal information at any time by emailing us at info@coombelodge.co.uk

IV. Sharing information
We do not sell or rent your personal information to third parties.

Government Relations, Litigation and Fraud Prevention: We may disclose personal information about you to the government if we are required to do so by law or regulation, or if we think the disclosure is appropriate and you authorise these disclosures. We may also disclose data about you in connection with actual or potential litigation (a) if we are required to do so by law or a court decision, (b) with your consent, if such disclosures may potentially mitigate our liability, or (c) to enforce our rights, or (d) to assist the police with the detection and prevention of on-line fraud.

Emergency Situations: We may share personal information with third parties if certain emergency situations require it.

V. Sale of Business
If our business is sold or integrated with another business your details may – but only with your prior consent - be disclosed to our advisers and any prospective purchasers and their advisers, which may be located in countries not offering an equivalent level of protection to that of the European Economic Area and will be passed on to the new owners of the business so that the new owners can continue to offer the services currently offered by us.

VI. Links
Any external links from our web site are provided for convenience and purely informational purposes. While we try to find sites that are of value to you, which we believe in good faith provide lawful content and do not infringe applicable laws, we cannot be held responsible for any content, political views or endorsements that may be found in any of our external links. We are not responsible for the privacy practices or the content of such web sites.

VII. Your consent
By clicking on the “send details” button on our website, you consent to the collection, processing, use of your personal information by PM Hospitality as described within this policy.

An up-to-date privacy policy will be maintained on this site so you are always aware, how we process your personal information, use it, and in what circumstances we disclose it. If you have any questions about this privacy statement or would like more information about us, email info@coombelodge.co.uk.

VIII. Your consent
By clicking on the “Confirm Reservation” button on our website, you consent to the collection, processing, use and transfer of your personal information by both PM Hospitality us and, where relevant, permitted third parties in the ways described in this policy.

IX. Data access
In accordance with the applicable data protection law, you are entitled to request details of the personal information we hold about you, and you have among other rights set forth by the applicable law the following rights: you can access, modify, object or revoke for legitimate reasons your consent to the processing of your personal information in accordance with this policy. You can do so by contacting info@coombelodge.co.uk.

If you become aware that the personal information we hold about you is inaccurate, you may request that we amend it. Any requests should be made in writing to us at info@coombelodge.co.uk.